FAQ

  • High in the Tibetan Himalayas (12,000 feet above sea level) grows a tiny but resilient fruit that resists the harsh weather conditions and high altitudes. The sea berry fortifies itself against the elements by producing an array of powerful nutrients. With over 190 bioactive compounds, sea berry is an unsurpassed source of Omegas 3, 6, and 9. And it's the world’s richest source of the elusive Omega-7 fatty acid vital to collagen production and healthy skin, hair and nails.
  • Omega-7 fatty acid (also called “Palmitoleic Acid” in most scientific and clinical publications) can be found in animal and plant sources, including macadamia nuts, cold-water fish and sea berries. Sea berry contains a much higher concentration of this valuable fatty acid, up to 40% as compared to 17% in macadamia nuts and .06% in anchovies. While this omega has numerous skin and health benefits, it is also known for its ability to support a healthy weight, cardiovascular health, and gastro-intestinal health.
  • Other companies are now selling an animal sourced omega-7 and calling their extraction process "purified". This is a marketing term for highly processed with chemicals, solvents and high heat. SIBU sea berry is minimally processed at low temperatures to protect the omega-7 and other fat soluble nutrients found in sea berry. We consider our omega-7 pure, not "purified".
  • Yes, it does, but it’s not bad for your health as the many who are selling a “purified omega-7” would want you to believe. Consider this, our Omega-7 internal supplement contains less than 1% of the World Health Organization's recommended daily intake. You’ll find palmitic acid in much greater quantities in dark chocolate, olive oil, and anchovies. Human breast milk contains up to 40% palmitic acid!
  • All of our sea berries are hand-harvested above 12,000 ft. from the majestic Himalayan Mountains. The harsh climate, extreme temperatures and tough soils of this area help create the most nutrient dense sea berries in the world!
  • Better than organic! Our sea berries are all wild-grown, just as mother nature intended, far away from the polluted environment of mankind. Although our berries are not “certified” organic, the Himalayan valleys where we harvest have been producing berries for thousands of years without the use of pesticides, fertilizers, or heavy machinery. This is as organic as it gets.
  • The primary omega in all of our supplements is omega-7. Our supplements also have a plant-sourced omega-3 called ALA or alpha-linolenic acid. Fish oil supplements provide omega-3 in the form of EPA and DHA. Both fish oil supplements and our sea berry supplements can be taken together if desired.
  • Omega-7 Support Soft Gels (formerly Cellular Support Soft Gels) - These are made with a sea berry fruit oil and seed oil blend. They provide a full range of omegas 3, 6, 9 and omega-7. Think of these as a broad spectrum omega supplement.
  • Omega-7 Fruit Oil - This is 100% sea berry fruit oil in a dropper bottle and provides the  great omega benefits without the capsule coating.
  • Omega-7 Blend - This product is ideal to achieve the beauty benefits you desire for your skin, hair and nails. The Blend is primarily sea berry puree that is then mixed with other fruit juices for a delicious, ready to drink supplement.
  • Omega-7 Pure - This is our most potent supplement. It’s made with 100% sea berry puree, nothing else. Not even water. Omega-7 Pure is ideal for those deeper health benefits such as cardiovascular health, digestion, mucous membrane support, and is a powerful anti-inflammatory. Pure is a strong supplement with a very tart taste.  It can be taken straight or blended with your morning smoothie.
  • Refrigerate after opening and consume the entire bottle within 30 days.
  • The time of day is up to you. Pick a time when you know it will be convenient and you’ll remember to take them. Taking your soft gels consistently and on a daily basis is key to achieving the results sea berry can provide.
  • Although you can take them with or without food, many of our customers prefer to take them with food. Research has shown that ingesting sea berry with food can help the nutrients in your meal better assimilate in your body.
  • DELICIOUS! Our Omega-7 Blend is made with sea berry puree and other fruit juices for a delicious, refreshing taste. You might get carried away and drink a whole bottle!
  • TART! Omega-7 Pure is the most potent sea berry product available on the market. With 100% sea buckthorn puree, you’ll get to experience the tart boost of nutrition just as if you would have picked the berries yourself.
  • The Cleansing Face & Body Bar is ideal if you’re addressing irritated, sensitive, or problematic skin. It can also be used on the entire body. The Cleansing Bar provides better therapeutic and repairing properties.
  • The Polishing Facial Cleanser is ideal as your go-to cleanser to remove excess oils, toxins, and impurities. It is also a great make-up remover. It is a non-foaming gel cleanser with micro-particles to provide daily gentle exfoliation.
  • You will see results with our recommended dose mentioned on the packaging for that specific product. However, some people benefit from higher amounts depending on issue and age. Adults can safely triple the recommended dose for a "loading dose" or start with the recommended dose and increase dosage over time to find your optimal dose.
  • No matter what dose you start with, it will take 4 - 6 weeks to start seeing noticeable results. This is the time it takes for the body to create new skin tissue and for it to rise to the surface.
  • SIBU Sea Berry Therapy is especially effective for problematic skin. For specialized assistance please call our customer service line. 1-800-710-SIBU (7428) Monday - Friday MST.
  • We DO NOT use any type of artificial fragrance/perfumes. The refreshing citrus scent in our skincare products comes from orange and lemon essential oils.
  • For external skin support use Sea Berry Seed Oil. This works on the outer layers of skin to help repair, soothe, and rejuvenate. This is a light oil that quickly absorbs and goes on clear.
  • For internal use supplement with our Omega-7 Fruit Oil. Sea berry fruit oil has the scientific studies backing up the many skin benefits when it is taken INTERNALLY, not when applied externally. WARNING: if you apply sea berry fruit oil topically, it will temporarily stain your skin an orange/red color.
  • Our skincare products are 100% natural, while our key ingredient, sea berry, is 100% wild-grown and hand-harvested. Our sea berry fruit and seed oils are USDA organic certified.
  • Cleanse problem skin with our Cleansing Face & Body Bar. It will gently wash away impurities while calming and nourishing skin.
  • Follow cleansing with our Sea Berry Seed Oil. It's anti-microbial, anti-inflammatory, and skin restorative properties support rapid skin recovery. Spot treat blemished areas twice daily.
  • Supplementing with our Omega-7 Support Soft Gels will support the creation of new healthy skin tissue from the inside out.
  • All three of these products can be found in our Skin Rescue Kit.
  • You should experience a lessening of irritation, redness and sensitivity within 1 - 3 applications.
  • Improving skin tone, texture, pigmentation issues and lessening of fine lines and wrinkles can take 4 - 6 weeks. This is the time it takes for a new skin cells to form and rise to the surface of the skin.
  • Our skincare products are designed to last about 30 days if used twice daily. This does not apply to the larger size of our Sea Berry Seed Oil (30 ml), which will last 2 - 3 months.
  • Yes, our entire product line is gluten free. We use gluten free oatmeal in our Cleansing Face & Body Bar. The barley extract in our Clarifying Toner and Purifying Mask is gluten free as well.
  • While many women take our supplements during pregnancy, we always recommend speaking with your health care practitioner if you have any concerns.
  • Everything! There are many unique steps we take to insure we are providing the highest quality sea berry products available.  We call this our “T7 Difference”.
    • The Type of Sea Buckthorn: We harvest a very special variety of sea berry called Turkistanica. This specific type of sea berry that grows in the Himalayan Highlands has been measured to have the highest nutrient levels and has the highest omega-7 content of any other variety.
    • High Altitude, Wild-Grown, Hand-Harvested: All our berries are wild-grown in the Himalayas. NO GMOS, NO PESTICIDES, NO TOXIC CHEMICALS. All our berries are hand-harvested ensuring that we get the ripest berries.
    • We are the only company that oversees the growth, harvesting and processing of sea berry. Other companies purchase through open markets in China or from cultivated varieties at lower lying elevations.
    • We hire upwards of 500 local women working in co-ops to harvest all of our berries.  These women can make enough during the 4-6 harvest time to support themselves through the harsh Himalayan winter.
    • Our omega-7 supplements have the highest concentrations of omega-7 than any other company on the market today.
    • We are the only company that offers 100% crushed sea berries in our Omega-7 Pure. Sea berry puree should be bright orange, have a thicker consistency with berry pulp and lots of wonderful omega oils that cling to your glass and pool in droplets on top. Other companies offer sea buckthorn juice that is thin, watery and oxidized to a rust color.
    • We are committed to offering the highest quality sea buckthorn available in an ethical and sustainable manner.
    • We exclusively use Super-Critical CO2 Extraction to extract the oils from the sea berry fruit and seeds.
  • Yes. Our trade practices promote equal and sustainable relationships between our company and the villagers who harvest and process our berries. This includes fair wages, processes that are environmentally sustainable, and healthy, safe working conditions.
  • Yes. With growing concerns regarding the safety of genetically engineered crops, we commit to sourcing ingredients that are free of genetically modified organisms (GMO’s). All SIBU products are GMO-Free.
  • All of our products are PETA certified vegan and cruelty-free.
  • Yes. In our endeavor to keep you looking beautiful, we also strive to protect and respect the earthʼs fragile resources.  We have implemented processes to use precious natural resources responsibly and with minimal impact on our beloved planet.
  • Yes. We are PETA Certified Cruelty Free.  This includes our international markets.  We contract with all of our suppliers and inspect production facilities to ensure that there is no animal testing, EVER.
  • Yes. Please join our newsletter to receive notification of discounts or promotions.
  • Orders are shipped within 3 business days of purchase.  Once shipped, standard ground orders arrive within 2 - 3 business days to the West coast.  East coast deliveries can take 5 - 8 business days to arrive once shipped.
  • Please notify us right away if there is a problem with your order so we can assist you.  Our customer service team is available Monday - Friday 8 - 5 MST.
    Phone: 1-800-710-SIBU (7428) or info@sibu.com.
  • If you are not 100% satisfied with our products please let us know.  Our customer service team is available Monday - Friday 8 - 5 MST. Phone: 1-800-710-SIBU (7428) or info@sibu.com Please see our return policy for detailed information.
  • Discontinuing a previous product and starting a new product can result in an acclimation period.  We ask that you give our products 30 days for your skin to improve and experience the benefits our product line offers.  If you do not experience the results you are looking for and would like a refund, please reach out to our customer service team for assistance.
  • While skin can sometimes get worse before it gets better, it should never feel increased irritation, burning or sensitivity.  If you are experiencing any of these symptoms, discontinue use immediately and seek medical attention.
  • Please notify us if you have a negative reaction.  While this is extremely rare, everyone’s skin is different, and can have sensitivities to various ingredients.  Our customer service team is available Monday – Friday 8 – 5 MST. Phone: 1-800-710-SIBU (7428) or info@sibu.com.