Find quick answers to your questions below...

Frequently Asked Questions
• How can I contact the company?
• How did Sibu Balance™ get its name?
• Is it safe to take Sibu Balance™ with medications?
• Is Sibu Balance™ approved by the FDA?
• Is Sibu Balance™ safe for children and pregnant or lactating women?
• Is the harvesting of the seabuckthorn berry environmentally friendly?
• What are the health benefits of Sibu Balance™?
• What are the ingredients in Sibu Balance™?
• What is Sibu Balance?
• What is the recommended intake of Sibu Balance™?
• What is the shelf life of Sibu Balance™?
• What kinds of sugars are used in Sibu Balance™?
• Where does the seabuckthorn berry come from?
• Who Is Sibu
• Why hasn’t a seabuckthorn dietary supplement been brought to market before Sibu Balance™?
• Will the formula and flavor of Sibu Balance be consistent?

Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my backorder arrive?

My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?

Shipping and Returns
• Return Policy

International Shipping
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
• What is the return policy?

Guarantees
• Return Policy
• Low Price Guarantee
• Privacy Policy
• Security

Pricing and Billing
• What is Autoship?
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?

Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?

Additional Support
• How do I contact you?


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